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[Type]: Job Opportunity
[Open to]: Nigerians
[Deadline]: March 31, 2017

United Bank for Africa, one of the leading banks in Nigeria, has opened a call for job application for the position of customer service agent.

Please, find details below:

Contract Type : Permanent

Location Ilorin West, Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria

Job Functions Banking,Operations Industries Banking / Finance & Investment Specification

• Minimum Educational level- Diploma (OND/HND) in any social science or Art related discipline.EXPERIENCE
• Prerequisite -Customer service experience Sales knowledge, skill & experience

27 years

Role and Responsibilities

Customer Relations
1. Ensure proper documentation for all new and existing accounts.
2. Ensure timely opening of new accounts on the system.
3. Engage customers to cross sell bank products and services
4. Support branch sales and service team.
5. Process customer’s account opening, transfer, and closure request.
6. Sale to prospective customers UBA’s E-banking products (U-Direct, U-Mobile, U-Pay, Prepaid cards,
Debit cards), enroll new customers, and resolve related issues.
7. Increase product sales, and customer loyalty by maintaining good client relationship.
8. Branch General Ledger (GL) proofing.
9. Cheque book issuance and maintenance.

Key Skills:
• Excellent customer service orientation
• High level of integrity
• Good verbal & written communication skills
• Selling skills
• Focused, Motivated & Results Oriented
• Paying attention to details
• Good interpersonal skills
• Fast and error-free processing
• Strong problem resolution skills

• Sound knowledge of Banking products and services
• Good understanding of the operational, credit and regulatory risks facing the business.

[Disclaimer: The Page is not responsible for this call. We hold no stake in the organisation of this program. Our interest is purely based on reportage. All correspondences should be directed to the appropriate quarters].

Copyright 2017 The Page. Permission to use quotations from this article is granted subject to appropriate credit being given to as the source.



1 Comment

  1. Danladi Simon

    March 7, 2017 at 10:23 pm

    Hw do I apply?

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