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[Abuja]– The Nigeria Communication Commission has said that this spent additional one billion dollars in the year 2016, compared to what was spent in 2015.

The commission disclosed this through its Executive Vice Chairman, Prof. Umar Garba Danbatta, during the launch of the NCC Year of Consumer in Abuja, on Wednesday, March 15, 2017.

He said that while the commission spent 5.6 billion dollars in 2015, the amount rose to $6.6 billion in 2016, adding that consumers’ contribution had made the success stories possible in the sector.

“That is why in 2017, and I dare say and even beyond, the consumer will be our focus.”

“The NCC is mandated to monitor the quality of service and ensure it conforms to acceptable standard.”

“A management decision that compelled us to seek to amplify our activities toward ensuring that the consumer enjoys a customer experience that is enhanced and consistent in time and quality.”

“We must remember that these consumers together have made all the success stories speak about in the telecom industry today,“ he said.

“Our goal is to fully balance between consumer rights and rights to privacy.”

“Also to facilitating inter-Governmental Consultations on ICT matters to avoid unnecessary disparities in developmental structures and standards in Nigeria.”

“Government is also working to create digital awareness with the objective of increasing the capacity, confidence and trust Nigerians have in digital lives.”

“ICTs are invaluable to the process of governance, business, education, health among others,“ he said.

“I am delighted to be invited to be part of the celebration of the flagging off of the NCC 2017 year of the consumer.”

“This is timely in view of the fact that the date coincided with the Wold Consumer Right Day (WCRD) celebration”.

He mentioned that the commission this year, 2017, intends to inform and educate consumers with the sole aim of protecting and empowering them to make the right decisions as he added that a robust media programme would accompany the initiatives in this campaign through the year providing unique and timely information to all.

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