Downtime: WhatsApp offline for several hours on Wednesday

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[WhatsApp]–WhatsApp, the Facebook messaging service went down on Wednesday afternoon and users worldwide took to twitter to register their frustrations.

The instant messaging App with global users of more than 1.2 billion began to register complaints from users at about 20:00 GMT.

According to BBC, by about 22:30 GMT, most users were reporting that they were able to send and receive messages again.

In a statement from the company spokesman, “Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. We have now fixed the issue and apologize for the inconvenience.”

However, in a communication with the comapany, Business Insider reported that the outage was caused by WhatsApp itself, rather than by an external source.

It will be noted that just some moments before the downtime, Facebook’s senior management was on a quarterly-earnings conference call with Wall Street analysts and investors and did not bother to mention the impending downtime despite making reference to the recent popularity of WhatsApp features.

In 2014, WhatsApp Inc., based in Mountain View, California, was acquired by Facebook for approximately US$19.3 billion.

On January 18, 2016, WhatsApp’s founder Jan Koum announced that the service would no longer charge their users a $1 annual subscription fee in an effort to remove a barrier faced by some users who do not have a credit card to pay for the service.

He also explained that the app would not display any third party advertisement and instead would bring new features such as the ability to communicate with business organizations.

In August 2016, WhatsApp announced that it will start sharing account information with Facebook, consisting of the phone number of the account owner and aggregated analytical data. The address books and metadata of users are not shared. According to WhatsApp, this account information is shared to “track basic metrics about how often people use our services and better fight spam on WhatsApp.

On February 24 2017, (WhatsApp’s 8th birthday) WhatsApp launches new Status feature that offering similar to Snapchat.

Copyright 2017 The Page. Permission to use quotations from this article is granted subject to appropriate credit being given to as the source.



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